Privacy Policy

This Privacy Policy outlines the privacy practices and principles of personal data processing in relation to the website and services of SIA "Karostas cietums".
For inquiries related to data processing, please contact us at: info@karosta.lv

What information do we collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, or through other direct communication.

When placing an order, you may be required to provide your name, surname, contact information, delivery address, and any other information you choose to share.

How do we use the collected personal data?

We may use the collected personal data to:

provide you with the services and information you request,
process your orders and prepare necessary documentation,
provide effective customer support,
help prevent threats or fraudulent activities,
send you informational messages if you have explicitly agreed to receive them,
comply with legal and regulatory requirements.

We may share your information with third parties to comply with legal obligations, cooperate with regulatory authorities, prevent criminal activities, and protect our, your, and others' legal rights.

How do we protect personal data?

We use various technical and organizational security measures to protect your personal data. Your personal data is accessible only to a limited number of authorized persons.

How long do we retain personal data?

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, and as permitted or required by applicable laws and regulations.

How do we use cookies?

Cookies are small text files stored on your computer by the websites you visit. They are used to ensure the functionality of the website and to provide information to site owners.

This website may use the following types of cookies:

Functional cookies – necessary for navigating the website and using its features. Without these cookies, we cannot provide requested services such as shopping cart functionality.
Google Analytics cookies – used to collect statistics about website visits. This information helps us improve website performance and marketing activities.
Targeted advertising cookies – used to increase advertising effectiveness and show ads that are more relevant to you.
Third-party service provider cookies – cookies may be set by third-party services used on this website, such as Facebook "Like" button and YouTube videos. Some of these cookies may track your activity across other websites, and we do not control them.

How to opt out of cookies?

You can opt out of cookies by using private browsing modes available in most browsers (private window, incognito mode, or InPrivate mode). Any cookies created in this mode are deleted once you close all browser windows. To opt out of targeted advertising data collection and usage, you can use free tools such as Your Online Choices or YourAdChoices.

Your rights regarding your personal data

If you are a data subject under the EU General Data Protection Regulation (GDPR), you have the following rights:

Right of access – you have the right to receive information about how and why your personal data is processed, and to obtain a free copy of your data in a commonly used electronic format.
Right to rectification – you have the right to have inaccurate or incomplete personal data corrected without undue delay.
Right to erasure ("right to be forgotten") – you have the right to withdraw your consent and request deletion of your personal data without undue delay when it is no longer necessary.
Right to restriction of processing – you have the right to restrict processing if you object, contest accuracy, processing is unlawful, or it is needed for legal claims.
Right to object – you have the right to object at any time to data processing unless it is necessary for public interest tasks or there are compelling legitimate grounds.
Other GDPR rights – for more information, please visit the official EU data protection website.